This policy explains what Access collects, why, who sees it and what you can do about it. It covers the Access app and this website. Questions: contact@accessworldwide.ai.

What we collect

• Your account: name, date of birth, @username, phone number, and an email address if you add one.
• Your ID check: the result and your verified date of birth. The document and selfie are held by our verification provider, not by Access.
• Bookings and payments: tables, seats, guest lists, check-ins and receipts. Card details go straight to our payment provider.
• Table chat: the messages at your table. They are screened automatically for solicitation, and a person reviews anything flagged.
• Stories: the photos and videos of up to 15 seconds you post from inside a club, with the club and the night. Each one is checked automatically before anyone sees it.
• Who's with you: once the door lets your guest list in, you can mark the friends who came in on it, so they count as inside that night. They are told, and can take themselves off.
• Safety: reports, blocks and ratings.
• Friends and taste: your friends, and the venues you pick, heart or open, to order your Tonight feed. You can turn this off in Settings.
• Door photo: only if you turn it on, door staff see your ID-check selfie to match you to your pass.

If you allow it, your contacts and your rough location are used once to answer a request and never stored. When you post a story, your location is checked once to confirm you are at the club, and not stored.

Why we use it

To run your account, bookings, payments, passes, chat and stories; to keep the records the law requires and check age; to keep people safe and prevent fraud; and to order your Tonight feed. Contacts, location, notifications and the door photo are used only with your permission, which you can take back at any time.

Who sees it

• Venues see what your booking and the door need: your name, your party, whether your ID is verified and whether you meet the night's door age. They never read table chat.
• Your table sees your first name and last initial, your rating and whether your ID is verified, and reads the table chat.
• Your stories posted for Only inside are seen by that night's guests at the club; for Everyone, by people on Access in the club's city. The club's staff see its stories, and its managers and promoters can take one down. Anyone in a story can take it down at once.
• Our providers process data for us: Stripe (payments and ID checks), Twilio (texts), Resend (email), Anthropic (the automatic check of stories), Apple and Google (sign-in, notifications and maps), and Vercel, Neon and Upstash (hosting in Frankfurt, Germany; Vercel also counts website visits).
• Authorities, when the law requires it.

We never sell your data or share it with advertisers. When a provider handles data outside the EU, it is protected by the safeguards EU law requires, such as the EU's standard contractual clauses.

How long we keep it

Your account data, while your account is open. Table chat text, 30 days after the night. Stories, 24 hours; then their photos and videos are deleted, and the rest within 30 days. Payment and booking records, as long as accounting law requires (seven years in Sweden).

Deleting your account

In the app, go to Profile > Settings > Delete account. It takes effect at once. We keep only what the law or safety requires, such as payment records and safety reports, without your name.

Your rights

You can ask to see, correct, export or delete your data, or object to how we use it, at contact@accessworldwide.ai. We answer within one month. You can also complain to your data-protection authority; in Sweden that is the Swedish Authority for Privacy Protection (IMY).

This website

This website uses no cookies. We count visits with Vercel Web Analytics: the page, the site that sent you, your country, and your type of device, browser and operating system. It does not use cookies or identify you, and it does not keep your IP address. If you apply as a venue, we use what you send to reply to you and delete it after 180 days.

The clubs in the app demo on our start page are real places that are not on Access yet; Grand Room and Palm Hall are made up. Club names, logos and photos belong to their owners. Photos from Wikimedia Commons and the press are credited on each club's page in the demo, and the maps of Ibiza, Miami, New York, Bali and Copenhagen are © OpenStreetMap contributors.

Age and changes

Access is for people 18 and over. We update this page and its date whenever what we do with your data changes.