These terms are an agreement between you and Access ("we") about using the Access app and this website. Where the law where you live gives you rights these terms cannot take away, you keep them.

What Access is

Access helps you find nightlife venues, join guest lists, book a table or one seat at a shared table, and show a pass at the door. The venues are run by their own operators. The venue serves you, runs its door and decides who comes in.

Your account

• You must be 18 or older. A venue or a night may require a higher age.
• Before you take a seat, join a guest list or get a pass, you pass an ID check.
• One person, one account. Do not share your account or your pass.
• Keep your details accurate. You are responsible for what happens on your account.

Bookings and payments

• Before you pay, you see the price, any Access fee and the venue's terms for that night. Cards are charged through our payment provider, Stripe.
• On a shared table we hold the most you could pay and take only your actual share. If the table does not reach the venue's minimum, every hold is released.
• Asking for a guest list is free.
• Cancellations, no-shows and refunds follow the terms shown before you pay.

The door

A booking or a pass is not a promise of entry. The venue's staff check ID and may refuse entry, for example for dress code, capacity, behaviour or intoxication.

How to behave

Do not harass, threaten or impersonate anyone, post hate or sexual content, offer anything illegal, spam or scam, move payments outside Access, or share other people's personal information. Report or block anyone from the chat or their profile; reports are private. If you are in danger, contact the venue's staff or call 112.

If you break these terms, we may remove content, limit features, or suspend or close your account. We tell you why unless the law or someone's safety prevents it.

Responsibility

Venues are responsible for their premises, staff, door, food and drink. Access is responsible for the app and for handling your payments as described here. Nothing in these terms limits liability that the law does not allow us to limit.

Leaving and changes

You can delete your account at any time in Profile > Settings > Delete account. We may update these terms; the date at the top changes when we do.

Contact

contact@accessworldwide.ai. Consumers in Sweden can also turn to the National Board for Consumer Disputes (ARN).